Terms of Service

Effective Date: February 5, 2026

Business: SCALE37

Legal Owner: Timothy Chris Enad II (California sole proprietor, DBA “SCALE37”)

Email: support@scale37.com

Address: 2648 Reggio Ct, Merced, CA 95340, United States


1. Acceptance of Terms

By accessing or using any SCALE37 website, domain, subdomain, landing page, funnel, form, or service (collectively, the “Site” and “Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the Site or Services.

2. Eligibility

You must be at least 18 years old to use this Site or Services. By using the Site, you represent that you meet this requirement.

3. Scope of Services

SCALE37 provides advertising and marketing services, including but not limited to: Meta Ads (Facebook and Instagram), Google Ads, strategy, ad copy, creatives, tracking setup, landing pages, CRO, consulting, and related services.

Some Services may be free (such as strategy calls), and others may be paid. Paid Services are governed by invoices, proposals, or separate written agreements where applicable.

4. No Guarantees

Advertising and marketing results vary based on many factors outside our control. SCALE37 makes no guarantees regarding leads, sales, revenue, ROAS, profitability, ad approvals, account stability, or performance of any kind.

5. Payments & Billing

  • All fees are disclosed before payment.
  • All payments are non-refundable once work begins.
  • Services are month-to-month by default unless stated otherwise in writing.
  • Late balances may accrue 1.5% per month (or the maximum allowed by law).
  • Work and ads may be paused immediately if payment fails.

6. Chargebacks

Initiating a chargeback or payment dispute after work has begun constitutes a material breach of these Terms. SCALE37 may suspend Services immediately and pursue recovery of amounts owed, including reasonable collection costs where permitted.

7. Right to Refuse or Terminate Service

SCALE37 reserves the right to refuse, suspend, or terminate Services at any time for any lawful reason, including non-payment, policy violations, risk concerns, or misalignment.

8. Client Responsibilities

  • You are responsible for your business, offers, claims, pricing, and legal compliance.
  • You are responsible for substantiating any claims used in advertising.
  • You are responsible for paying ad spend directly to platforms unless agreed otherwise.

9. No Submission of Confidential Ideas

Do not submit confidential, proprietary, or unsolicited ideas. Any information submitted is deemed non-confidential and may be used without obligation.

10. Reviews & Public Statements

You agree not to use reviews, complaints, or public statements as leverage to demand refunds or concessions.

11. Intellectual Property

All Site content, branding, frameworks, processes, and materials are owned by SCALE37 unless otherwise stated. Unauthorized use is prohibited.

12. DMCA / Copyright

If you believe content infringes your copyright, notify us at support@scale37.com with sufficient detail to investigate the claim.

13. No Reliance

Information on this Site is provided for general informational purposes only and does not constitute legal, financial, tax, or business advice. You agree not to rely on Site content for such purposes.

14. Availability & Uptime

We do not guarantee uninterrupted or error-free access to the Site. Availability may change without notice.

15. Limitation of Liability

To the maximum extent permitted by law, SCALE37 shall not be liable for indirect, incidental, consequential, or punitive damages.

Total liability is limited to the fees paid in the 30 days preceding the claim.

16. Governing Law & Arbitration

These Terms are governed by California law. Any dispute shall be resolved through binding arbitration in Merced County, California, except where injunctive relief is permitted.

17. Worldwide Use

The Site may be accessed worldwide. Regardless of location, California law governs.

18. Changes to These Terms

We may update these Terms at any time. Continued use of the Site constitutes acceptance of the updated Terms.


Legal identity: SCALE37 is a DBA of Timothy Chris Enad II, California sole proprietor.